Frequently Asked Questions
Updated November 6, 2026
Are your products for human use?
No. Everything we sell is a research chemical for laboratory use only. Nothing is a drug, supplement, food or cosmetic, and nothing may be administered to people or animals.
What purity do you guarantee?
Every lot is released at ≥ 98% chromatographic purity by reverse-phase HPLC, with identity confirmed by mass spectrometry at an independent laboratory.
How do I get the certificate for my vial?
Match the lot code on your label to the Certificates page, or contact support with your order number and we will send the full report, including raw chromatograms on request.
Which payment methods do you accept?
Zelle, Cash App, Venmo and crypto (with a 5% discount), plus bank transfer and card where enabled. Instructions appear after checkout and on your order page.
How long does shipping take?
Orders are processed once payment is confirmed and typically ship within the processing window shown at checkout. Tracking is emailed as soon as the label is created.
Do you ship internationally?
Currently we ship to US addresses only.
Can I return an order?
Because storage history can't be verified once a vial leaves our facility, research material is non-returnable. Damaged, missing or incorrect items are replaced — see our Returns policy.
Is my order discreet?
Yes. Plain outer packaging and a neutral billing descriptor.